PRIVACY POLICY

PRIVACY POLICY

 

This Privacy Policy defines and informs you how SAS LES DEUX RIVES uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL: www.chez-pompon.fr.

Please note that this privacy policy may be modified or supplemented at any time by SAS LES DEUX RIVES, in particular in order to comply with any legislative, regulatory, jurisprudential or technological changes. In such a case, the date of its update will be clearly identified at the beginning of this policy. These modifications commit the User as soon as they are put online. It is therefore advisable that the User regularly consults this privacy policy and the use of cookies in order to be aware of any changes.

  1. Personal Information

Generally speaking, it is possible for you to visit the www.chez-pompon.fr website without providing any personal information about yourself. In any case, you are under no obligation to transmit this information to SAS LES DEUX RIVES.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. In this respect, SAS LES DEUX RIVES may in some cases ask you to provide your full name, e-mail address, telephone number and company (hereinafter your “Purposes of the processing”).

By providing this information, you expressly agree that it may be processed by SAS LES DEUX RIVES, for the purposes indicated in point 2 below as well as for the purposes recalled at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and with the Data Protection Act of 6 January 1978 as amended, SAS LES DEUX RIVES informs you of the following:

  1. Purpose of the processing

We collect information on the site www.chez-pompon.fr in particular via the forms present on the site

The forms are visible at the following locations:

  • On the home page: Reservation form
    • The following data can be collected (depending on the fields you fill in):
      • Your name
      • Your e-mail address
      • Your phone number
      • The time at which you wish to reserve a table in our establishment (Lunch or Evening)
      • The date on which you wish to book
      • The time you wish to book
      • The type of menu you are interested in (only if you prefer to dine in our establishment)
      • The number of people we will have the pleasure of welcoming
      • Your message

 

  • On the “Group” page: On the “Contact us” form
    • The data collected are as follows:
      • Your Name
      • Your e-mail address
      • Your phone number
      • The number of people concerned by our group offer
      • Your message

This information will only be sent to us once you have validated the form(s) via the validation buttons.

Your other personal information (the web browser you use, your IP address, your software and hardware, your search engine queries, etc.) will under no circumstances be used for profiling or targeted marketing purposes. Furthermore, they will neither be sold nor transferred to third parties.

 

  1. Use of information

The information collected may be reused for:

  • Reservation” form:
    • Contact you by e-mail or telephone to confirm your reservation, so that we can block a table for your guests and yourself, at the date and time you wish.
  • ” Contact us ” form:
    • To contact you by mail or by phone in order to answer your request concerning our group offers.

Only SAS LES DEUX RIVES is recipient of your personal information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors that SAS LES DEUX RIVES uses.

Neither SAS LES DEUX RIVES, nor any of its subcontractors, market the personal data of visitors and users of the site.

 

  1. How long your data will be kept.

 

Your Personal Information is kept by SAS LES DEUX RIVES only for the time corresponding to the purpose of collection as indicated above, which may in any event not exceed 24 months.

  1. Confidentiality during your visit to our site

We are the sole owners of the information collected on this site.

The only recipients of these emails will be you, and the collaborators of the website www.chez-pompon.fr.

Your personal information will not be sold, exchanged, transferred, or given to another company for any reason whatsoever.

We do not perform any profiling or targeting operations for marketing purposes with the data you provide.

  1. Protection of information

Only employees who need to do specific work (for example, contact you following a request made via one of our forms) have access to personally identifiable information.

The computers used are stored in a secure environment.

 

  1. Computer Rights and Freedoms

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by filling in the form opposite.

  1. Right of access and communication of data

You have the right to access Personal Information about yourself.

However, due to the obligation of security and confidentiality in the processing of personal data incumbent on SAS LES DEUX RIVES, you are informed that your request will be processed on condition that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a written request).

SAS LES DEUX RIVES informs you that it will be entitled, where appropriate, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the link following a model letter elaborated by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”).

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

  1. Right of access and communication of data

Under this right, legislation gives you the right to request the rectification, updating, blocking or deletion of data concerning you that may prove to be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific guidelines regarding the fate of personal data after your death. If necessary, the heirs of a deceased person may demand that the death of their loved one be taken into consideration and/or that the necessary updates be made.

To assist you in this process, particularly if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the link following a model letter drawn up by the CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

  1. Right of access and communication of data

The exercise of this right is only possible in one of the following two situations:

  • Where the exercise of this right is based on legitimate reasons
  • When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the link following a model of letter elaborated by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

  1. Response times

SAS LES DEUX RIVES undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period which may not exceed 1 month from receipt of your request.

  1. Authorised service providers and transfer to a third country of the European Union

SAS LES DEUX RIVES informs you that it uses its authorised service providers to facilitate the collection and processing of the data you have communicated to us.

These service providers may be located outside the European Union and have communication of data collected through your browsing on the site (with the exception of the form enabling you to exercise your rights to Information Technology and Liberties which is offered and operated in France by SAS LES DEUX RIVES’ IT service provider which is recognised as a trusted third party).

Indeed, Google Analytics is installed on the website www.chez-pompon.fr so that SAS LES DE TWO RIVES takes note of the traffic (number of visitors, number of clicks, average time of navigation on the site, etc.) on its site.

These data are anonymized and SAS LES DEUX RIVES does not take any steps to process the data in order to know the personal information of people visiting the website www.chez-pompon.fr).

SAS LES DEUX RIVES also uses the French mailing manager MailJet to manage its newsletter campaigns. If you wish to subscribe to our newsletter, your email address will be the only personal information about you that will be stored directly at MailJet, which ensures the necessary to best protect this data. If you subscribe to our newsletter via the appropriate form on the home page of www.chez-pompon.fr, you can unsubscribe at any time via the link on each of our newsletters. To modify or completely remove your email address from our mailing list, contact us via the contact form on our site, so that we can send the information to MailJet as soon as possible. Once the operation is completed, you will be informed by e-mail.

As explained in the legal mentions, www.chez-pompon.fr is hosted by the OVH registrar, and we decided that the datacenter would be located in France.

  1. Compliance with obligations

If you consider that SAS LES DEUX RIVES does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority.

In France, the competent authority is the CNIL to which you can send an electronic request by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

  1. Use of Cookies

During each of your visits, we may collect, in accordance with applicable legislation and with your consent (via the window that appears at the bottom of the screen warning you that we use cookies), where applicable, information relating to the devices on which you use our services or the networks from which you access our services, such as your IP addresses and connection data, types and versions of web browsers used, types and versions of your browser plugins, operating systems and platforms, data concerning your browsing experience on our Platforms, in particular your experience on the various URL pages of our Platforms, the content you access or that you consult, the search terms used, the duration of consultation of certain pages, interactions with the page (Via Google Analytics).

Among the technologies used to collect this information, we use cookies (for more information on this subject, please refer to our cookie policy which will teach you how to manage and or delete cookies).

  • What is a cookie

A cookie is a small text file that is stored and/or read by your browser on your device’s hard drive (such as a PC, laptop, or smartphone) and stored by the websites you visit.

Almost all sites use cookies to function properly and optimize their usability and functionality.

Cookies also make interactions with sites more secure and faster, in that they can remember your preferences (such as your username) by returning the information they contain to the originating site (internal cookie) or to another site to which they belong (third-party cookie), when you visit the relevant site again from the same device.

Depending on their function and the purpose of their use, cookies are classified into the categories described below and used by SAS LES DEUX RIVES on this site:

The absolutely necessary cookies allow you to move around the site and to use its basic functionalities. They are generally installed only in response to actions on your part to access services, such as connecting to a secure area of our site (your customer account for example). These cookies are essential for the use of this site.

Analysis and performance cookies allow us to recognize and count the number of visitors to our site and to collect information about how our site is used (for example, which pages are most viewed by visitors, do users get error messages on some of our pages, etc.). This allows us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

 

  • Use of third-party cookies

Please note that SAS LES DEUX RIVES uses the services of third parties who may also use cookies that we do not control.

Indeed, SAS LES DEUX RIVES uses Google Analytics in order to know the number of visitors per month, the average length of their visit, the average number of pages viewed, etc. All this information being anonymous, SAS LES DEUX RIVES cannot recognize you personally as part of this process.

  • What if you do not want to enable cookies?

You may revoke your consent to the use of cookies at any time, as follows:

By configuring your internet browser

If you want to delete cookies stored on your device and set your browser to refuse cookies, you can do so via your web browser preferences.

These cookie navigation options are usually found in the “Options”, “Tools” or “Preferences” menus of the browser you use to access this site.

However, depending on the different browsers available, different means may be used to disable cookies. To know more about it you can follow the links referenced below :

Chrome : https://support.google.com/chrome/answer/95647?hl=en

Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera : http://help.opera.com/Windows/10.20/fr/cookies.html

Safari : https://support.apple.com/kb/PH21411?viewlocale=en_EN&locale=fr_EN

For more information about cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

 

Please note that if you refuse to accept cookies on your device from your browser, you will still be able to navigate this site, but some parts and options may not function properly.

  1. Consent

By using our site, you consent to our privacy policy, which may change from time to time.

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